For the first year that a client invests in a Microsoft Dynamics product, and for every year thereafter during which they remain active on a Microsoft service plan, that client will have convenient 24 hours a day access to a password-protected, award-winning site known as CustomerSource.  This site is loaded with various self-help tools that can help you reduce costs for support and provide other relevant information that will help you increase your efficiency and productivity with your Dynamics solution.  Many of these resources are the same that are used by both Microsoft technicians as well as Microsoft partners such as TAS.

Below is a list of a few of those features along with a link directly to the location on CustomerSource where it can be found.  This link will require a valid login to be accessed!  A screen shot of each feature is also included and can be clicked for a larger view